Privacy Policy

Last updated: May 25, 2026

Overview

Heinrich Designs ("we," "us," "our") respects your privacy. This policy explains what information we collect through our website at heinrichdesigns.com and how we use it.

What We Collect

When you fill out our contact or quote form, we collect:

• Your name
• Email address
• Phone number (optional)
• Project type and details you choose to share

We also use anonymous analytics (Google Analytics or similar) to understand how visitors use the site — page views, time on site, and general location. No personally identifying information is shared with these analytics tools.

How We Use It

Information you submit is used only to:

• Respond to your inquiry
• Prepare a quote or proposal
• Schedule a consultation or follow-up
• Provide ongoing project communication

What We Don't Do

We do not sell, rent, or trade your information to third parties. We do not send unsolicited marketing emails. We do not use your information for any purpose other than directly serving your inquiry or project.

Voice Assistant

Our website includes an optional voice assistant powered by ElevenLabs. If you choose to use it, your voice conversation is processed by ElevenLabs in accordance with their privacy policy. You can use the website fully without interacting with the voice assistant.

Cookies

We use minimal cookies — only what's needed for the site to function properly and for anonymous analytics. You can disable cookies in your browser settings.

Your Rights

You can request that we delete or update your information at any time. Contact us at info@heinrichdesigns.ca and we'll respond within one business day.

Questions?

Email info@heinrichdesigns.ca or call (587) 956-7400.